Frequently Asked Questions

It supports Salesforce, NetSuite, Oracle, SQL Server, Snowflake, and many other platforms, plus APIs, cloud storage, and file formats like CSV and JSON.

A Windows or Linux machine with at least 8 GB of RAM (16 GB preferred), Java 17, Apache Tomcat, and access to your data sources.

Yes. You can include or exclude specific tables or fields, apply filters, and customize how data flows between systems.

Yes. Advanced users can run downloads, uploads, backups, schema checks, and more from the command line.

You’ll get detailed logs and error messages, plus built-in tools to help resolve common issues. Our support team is also available to help.

Relational Junction was our former product name. All the same functionality you rely on — backups, replication, exports, connectors, and related tooling — now lives as the Sesame Software product suite. This branding consolidation helps us streamline offerings and clarify product capabilities and use cases for current and future customers. The underlying technology, support teams, SLAs, and contracts remain unchanged, and you’ll find updated branding and documentation under the Sesame Software name. In short: only the name has changed — your integrations, data, and service levels remain the same.

Getting up and running is fast. Full implementation — including installation, configuration, and building your data warehouse — takes less than an hour for most customers.

Yes. We offer a two-week free trial for on-premise deployments. The trial is typically installed during a live webinar where our support staff assist with initial configuration and training, so you're not starting from scratch on your own.

For on-premise and cloud, we use a flat annual pricing model — you pay one predictable rate regardless of how much data you move. Unlike competitors whose costs scale unpredictably with data volume, there are no surprises on your bill as your data grows.

Automatically. Our platform dynamically creates target tables and adds new columns whenever they are added to the source system. There is no manual data mapping required — schema alignment happens without any intervention from your team.

We support a Bring Your Own Driver (BYOD) capability. Using any standard JDBC driver and a simple template, you can connect to virtually any endpoint — even those not on our official list — without custom development work.

Yes. The platform includes a built-in job scheduler that uses Cron expressions, giving you precise control over timing. Jobs can be automated to run as frequently as every few seconds or as infrequently as once a year — whatever your use case requires.

The platform includes built-in email notifications and alerts. You can configure specific team members to be notified automatically on job success or failure, so issues are flagged immediately without anyone needing to manually check the system.

A replica is a near real-time copy of your source data, continuously synced into a relational database for active use. An archive is data that has been moved and stored long-term — typically for retention policies, audits, or cost management purposes. Both serve different needs and can be used together.

Yes. Access is governed by customizable, role-based access controls — including Admin, Restricted, and Reader roles — ensuring the right people have the right level of access. The platform also supports AD/LDAP authentication for organizations that require single sign-on.

You keep control of your data. Sesame Software runs on your infrastructure, so your data stays in your environment. If you decide to stop using the platform, you can uninstall the software and manage retention or deletion according to your own policies.